*Balanced Use of Authority
The Balanced Use of Authority course describes a regulator’s responsibility to enforce licensing rules in an effort to protect vulnerable populations while respecting the rights of facility operators.
*Complaint Investigations and Evidence
The goal of this course is to provide human care regulators information related to conducting investigations, collecting evidence, making decisions, determining rule violations, offering technical assistance, managing complaints, etc.
*Ethics in Regulatory Licensing
The goal of this course is to provide an introduction to ethical behaviors regulators should demonstrate as they engage in licensing activities, communication with consumers, their families, licensed facilities, the community, and colleagues.
*Human Care Regulation and Licensing
The goal of this course is to provide an introduction to the purpose and historical significance of human care regulation and how it has evolved over the years. Additionally, the course includes an overview of the phases of licensure.
Balanced Use of Authority
The Balanced Use of Authority course describes a regulator’s responsibility to enforce licensing rules in an effort to protect vulnerable populations while respecting the rights of facility operators.
Complaint Investigations and Evidence
The goal of this course is to provide human care regulators information related to conducting investigations, collecting evidence, making decisions, determining rule violations, offering technical assistance, managing complaints, etc.
Ethics in Regulatory Licensing
The goal of this course is to provide an introduction to ethical behaviors regulators should demonstrate as they engage in licensing activities, communication with consumers, their families, licensed facilities, the community, and colleagues.
Human Care Regulation and Licensing
The goal of this course is to provide an introduction to the purpose and historical significance of human care regulation and how it has evolved over the years. Additionally, the course includes an overview of the phases of licensure.
*Human Care Regulation and Licensing Program - NRPC Bundle
The Human Care Regulation and Licensing Program is required to earn the NARA National Regulatory Professional Credential (NRPC).
Big Data – Predicting Non-Compliance (May 2023)
Data visualization is a method of data mining that uses graphs and charts to drill down into large and complex datasets. By applying a series of filters, regulatory agencies can visually explore non-compliance data and identify critical trends...
Big Data – Predicting Non-Compliance (May 2023) *
Data visualization is a method of data mining that uses graphs and charts to drill down into large and complex datasets. By applying a series of filters, regulatory agencies can visually explore non-compliance data and identify critical trends...
Compliance 2.0 - Catching Providers Doing Something Right (March 2023)
Let’s face it, inspections are fundamentally about catching providers doing something wrong. Compliance monitoring on the other hand is about identifying areas of improvement and then equipping providers with the tools and resources needed to do things...
Compliance 2.0 - Catching Providers Doing Something Right (March 2023) *
Let’s face it, inspections are fundamentally about catching providers doing something wrong. Compliance monitoring on the other hand is about identifying areas of improvement and then equipping providers with the tools and resources needed to do things...
Human Care Regulation and Licensing Program - NRPC Bundle
The Human Care Regulation and Licensing Program is required to earn the NARA National Regulatory Professional Credential (NRPC).
Licensing Key Indicators History and the Future (Oct. 2020)
Licensing Key Indicators have been around for approximately 40 years. They were first proposed back in 1978 when Dr. Fiene initially presented the methodology to the Federal Department of Health, Education and Welfare...
Licensing Key Indicators History and the Future (Oct. 2020)*
Licensing Key Indicators have been around for approximately 40 years. They were first proposed back in 1978 when Dr. Fiene initially presented the methodology to the Federal Department of Health, Education and Welfare...
Licensing Workload Assessment - April 2024
The Licensing Workload Assessment webinar will provide an overview of the tool developed by NARA to help agencies calculate their workload. The NARA Best Practices for Human Care Regulations includes Standard 2.1.4 and encourages agencies to conduct...
Licensing Workload Assessment - April 2024*
The Licensing Workload Assessment webinar will provide an overview of the tool developed by NARA to help agencies calculate their workload. The NARA Best Practices for Human Care Regulations includes Standard 2.1.4 and encourages agencies to conduct...
Operationalizing Remote Inspections For Long-Term Use (Nov. 2020)
Pennsylvania’s Office of Developmental Programs (ODP) developed and implemented a Remote Inspection process in April 2020 to ensure that essential licensing inspections could continue during the COVID-19 pandemic...
Operationalizing Remote Inspections For Long-Term Use (Nov. 2020) *
Pennsylvania’s Office of Developmental Programs (ODP) developed and implemented a Remote Inspection process in April 2020 to ensure that essential licensing inspections could continue during the COVID-19 pandemic...
Orientation to CCAoA Tool - 2021
Overview of the Child Care Aware of America benchmarking tool...
Orientation to CCAoA Tool - 2021*
Overview of the Child Care Aware of America benchmarking tool...
The CARE Tools (Nov 2023)
As part of the Inspection Process Project (IPP), the Community Care Licensing Division (CCLD) has developed the CARE Tools (Compliance and Regulatory Enforcement) for use in the Child Care, Adult and Senior Care, and Children's Residential Programs...
The CARE Tools (Nov 2023)*
As part of the Inspection Process Project (IPP), the Community Care Licensing Division (CCLD) has developed the CARE Tools (Compliance and Regulatory Enforcement) for use in the Child Care, Adult and Senior Care, and Children's Residential Programs...
Your Fault Again: Why Regulators are Blamed when Licensees Fail (Aug.2022)
Licensees are responsible for compliance with rules and regulations, but licensing oversight agencies are often criticized when compliance is not achieved, especially when people in care are harmed because of a licensee’s violations...
Your Fault Again: Why Regulators are Blamed when Licensees Fail (Aug.2022)*
Licensees are responsible for compliance with rules and regulations, but licensing oversight agencies are often criticized when compliance is not achieved, especially when people in care are harmed because of a licensee’s violations...
